Poweros condom

General Contract Terms and Conditions

The present document is not registered, made and signed solely in electronic form, is not qualified as a written contract, it is in Hungarian and refers to no behaviour codex. In case of questions regarding the operation of the webshop, its order and delivery processes we are ready to reply via the given contacts.

Present Terms are authoritative on issues made on the website (http://poweros.com) and subdomains of the Service Provider. Present Terms can be accessed on the following website: http://poweros.com/terms and can be downloaded via the following link: http://poweros.com/terms.pdf

  1. Data of the Service Provider:

    Name of the Service Provider: Poweros Ltd.

    Centre of Service Provider (place of the administration of the complaints): 2800 Tatabánya, Gál István lakótelep 712/7.

    Contact of Service Provider, electronic mail address used regularly for contacting customers: support@poweros.com

    Registration number: 11 09 024420

    Tax number: 25538942-2-11

    Name of authority making the registration: Tatabányai Törvényszék Cégbírósága

    Contract language: Hungarian

    Name, address, e-mail address of storage provider:


    5005 Mitchelldale

    Suite #100

    Houston, TX 77092

    United States of America

  2. Basic regulations:

    1. Regarding issues not regulated in the present terms and conditions and for the interpretation of the present terms and conditions Hungarian and EU legislations are authoritative with special regard to the relevant parts of Act V of 2013 on the Civil Code (“Ptk.”) and Act CVIII of 2001 on certain issues of the information society and electronic trade services (Elker. tv.) and the Government decree 45/2014 (II. 26.) on the detailed regulation of contracts between consumers and companies. Compulsory statements of the relevant legislations are authoritative for the parties without separate conditions.
    2. Present terms and conditions is authoritative from the 10th of October 2016 until withdrawal. Service Provider has the right to modify one-sidedly the terms and conditions. Service Provider publishes the modifications on the websites 11 days in advance. Users by using the websites accept that all regulations related to the use of the websites are automatically effective on them.
    3. Users entering or reading any content of the webshop website operated by the Service Provider – even if they are not registered users of the webshop – acknowledge the content of the terms and conditions as obligatory for themselves. In case the user does not accept the terms and conditions has no right to view the content of the webshop.
    4. Service Provider reserves all rights in relation to the webshop website or its any part and content and to the distribution of the website. Download, electronic storage, processing and selling any part of the content on the webshop are prohibited without written consent of the Service Provider.
  3. Registration/purchase

    1. By purchase/registration on the website the user states that he/she understands and accepts the present terms and conditions together with the data handling information and agrees to data handling.
    2. The User is obliged to give valid data of his/her own in the course of purchase/registration. In the case of non valid or other person’s data given in the course of purchase/registration the electronic contract is void. Service Provider takes no responsibility when the User uses the service using the data of a third party.
    3. Service Provide takes no responsibility for any delivery delay or other problems, failures resulted from inaccurate and/or insufficient data given by the User.
    4. Service Provider takes no responsibility for any loss caused by that the User forgot his/her password or it became accessible to unauthorized persons as a result of any reason for which the Service Provider cannot be responsible.
  4. Purchasable products and services

    1. Products on the website can be ordered online only. Prices appear on the website in Hungarian Forint (HUF) including VAT and excluding delivery. Packaging cost will not be added.
    2. Service Provider gives the name, description of the products in detail accompanied by a photo as well. Images on the datasheet of the products, however, may be different from reality they are only for illustration. No responsibility is taken by the Service Provider for the differences between the real appearance and the photo of the product.
    3. In case of price reduction in a sale the Service Provider gives full information for the Users regarding the sale and its time interval.
    4. In case false price appears on the website of the webshop despite the carefulness of the Service Provider with special regard to the apparently false prices, e.g. differing significantly from the widely known, generally accepted or estimated price or “0” Ft and “1” Ft prices caused by system failures, the Service Provider is not obligated to deliver the product at the false price but may offer delivery at the correct price based on which the Customer can decline the purchase.
    5. In the case of a false price the value ratio regarding the real and the posted price of the product is strikingly wrong. This should be noticed right away by an average customer. Based on Act V of the Civil Code the contract is made on the basis of the mutual consent of the parties. In case the parties cannot agree on the contract conditions, i.e. no statement reflecting the mutual agreement of the parties is obtained, no valid contract was concluded that would yield rights and obligations. On this basis orders confirmed at false prices can be regarded as invalid contracts.
  5. Order procedure

    1. User gives her/his data in connection with the purchase and sets the quantity of the boxes of the product.
      1. The User can pay the price of the product through the Paypal’s secured payment system:

        The method of purchase with Paypal:

        The details of the transaction appears on the left side of the website, and the two choice opportunity on the right side of the website:

        a) If you have Paypal account, after you have given your valid identity and password, you can see part of the pre-given bank card informations and the payable price. If more than one bank card were given, then you have to choose the one you want to pay with. After that you have to click on the Pay Now sign. When the payment is finished the website returns you to the webshop’s homepage.

      2. b) If you don’t have Paypal account, then you have the opportunity to fill a form and pay with a Guest Paypal access, without any need of a registration in the Paypal’s system. The form needs the following informations (most of them are required to fill in):

        c) Country

        d) Card number

        e) Payment Types

        f) Expiration date The expiration date of your bank card month/year

        g) CSC CSC kód The 3-digit number on the back of your bank card (above your sign)

        h) First name

        i) Last name

        j) Address line 1

        k) Address line 2 (optional) (It is not required)

        l) City

        m) State/Province/Region

        n) Postal code

        o) Telephone A valid telephone number of yours, which can be used in case your bank needs to get in touch with you. You have to give the country code and area code.

        p) Email address The authentication about the payment goes to this e-mail address.

      3. The delivery fee is 2,45 euros worldwide. In case of registered mail additional 1,5 euros.
    2. In case any faults or defects occur in the webshop regarding the products or the prices the Service Provider reserves the right for correction. In such cases customers are informed on the new data right after detecting and correcting the defects. Following this the Customer has the option to make sure the order or the option of desisting from the contract for any of the parties.
    3. The final sum to be paid includes all costs of the order based on the receipt letter and the confirmation e-mail. The invoice and letter of guarantee are given to the Customer in the package. The customer is obligated to check the content of the package in front of the dispatcher at delivery and in the case of potential damage in the products or their package the Customer has to ask for an official report. In the case of damage the Customer cannot be obligated to take over the goods. Subsequent complaints without official reports cannot be accepted by the Service Provider! The delivery of the products is done on weekdays between 8:00 and 17:00.
    4. After giving the data the Customer can submit the order by clicking on the “pay with paypal, or pay with bank card” button. Before submitting the order the given data can be checked again and even a message can be sent together with the order or any demand can be given via e-mail as well.
    5. Correction of errors in data input: Customer is able to go back to the previous phase of order at every stage prior to the finalization of the order procedure and data given can be corrected in this way.
    6. A verification is sent by e-mail to the Customer following the submission of the order. In case this verification does not arrive to the Customer within a certain time limit from the submission of the order that can be expected depending on the type of service but within 48 hours at the latest, the Customer is exempted from the order or the contractual obligations. The order and its verification can be regarded as arrived to the Service Provider and to the Customer when they become accessible to them. The Service Provider takes no responsibility for verifications arriving late when the Customer gave improper e-mail address when registering or the message was not accepted by the mailbox due to it is being full.
  6. Processing orders and acomplishment

    1. Processing of orders takes place in the opening hours of the webshop. Submission of orders is possible outside the opening hours. If an order is submitted after the opening hours its processing takes place on the following day. Customer service of the Service Provider gives information on the time of accomplishing the order via electronic way in each case.
    2. The general terms of accomplishment are 3-5 days in Europe, and 5-8 days in any other region of the world from the verification.
    3. Based on the exchange contract, the Service provider is bound to transfer the ownership of the product, the Customer is bound to pay the purchase price and to take the package.
    4. If the seller is company, and the customer is consumer, and the seller tackles the delivery of the product, the risk vest in the customer, when the customer or the identified third-party takes possession of the product. If the shipper is charged by the customer, the risk vest in the customer when the shipper gets the product, in the case if the shipper is not proposed by the the seller.
    5. If the seller is company, and the customer is consumer, for lack of distinct agreement of the signatories, the seller (based on this GCTC: Service Provider) is obligated to make available the product for the Customer (User), right after the conclusion of the contract, but in less than 30 days.
    6. In case of late of the Service Provider the User is rightful to set an accidental deadline. The Customer is rightful to desist from the contract, if the seller can not accomplish in the accidental deadline.
    7. The User is rightful to desist from the contract without accidental deadline, if:

      a) the Service Provider denied the fulfillment of the contract; or

      b)the contract should have been accomplished until the original deadline - not in another time - as agreed by the signatories.

    8. In case the Service Provider cannot accomplish the contractual obligation because the product/or its component were not available, the Service Provider is obligated to inform the Customer right away and to pay back the sum paid by the Customer at once or within thirty days at the latest.
    9. Service Provider takes no responsibility for possible unnoticed changes in the technical guides, descriptions at the fault of the suppliers or due to reasons beyond his/her control. Service Provider reserves the right to refuse partially or completely already verified orders. Partial accomplishment can take place only upon agreement with the Customer!
  7. Right of renunciation

    1. According to the European Parliament and Council Directorate 2011/83/EU and to the Government Decree 45/2014 (II.26.) on the detailed regulation of contracts between consumers and companies, the Customer may desist from the contract, may send back the product without justification within 14 days of receipt of the ordered product. In the lack of the present information note the Customer has the right of desisting from the contract for one year.
    2. The time interval for desisting from the contract expires on the 14th day from the day when the Customer or a third party identified by the Customer takes the product from the carrier.
    3. The Customer has the right to desistance from the purchase, between the day of the conclusion of the contract and the receipt of the product too.
    4. Cost of sending back the product has to be met by the Customer, the company does not have to meet these costs.
    5. If the Customer desists from the order no expenses are charged to his/her account other than the return of the product. The Service Provide may claim the compensation of any damage caused by the improper use of the product.
    6. Customer has no right to desist from the order in case of wrapped products, which can not be returned because of health protection or hygienic reasons after the opening (condom!)
    7. Service Provider is obligated to refund the Customer the sum paid for the product right away after the return of the product but within 14 days at the latest including delivery fee as well.
    8. Refund is made in the same way as was the payment except when the Customer gave permission specifically to use other payment method. No additional costs of this refund method may charged to the Customer.
    9. Customer is obligated to send back or give down the products at the address of the Service Provider without unjustified delay but no later than 14 days from sending the notification of desist from the contract to the Service Provider.
    10. Customer needs to send the declaration of desist in 14 days, if the desist is in writing.
    11. Customer keeps the deadline if the product(s) is sent back or given down prior to the passing of the 14-day time period.
    12. Customer is responsible for only the direct costs of sending back the product except when the company takes these costs.
    13. The Service Provider is not obligated to pay back the additional costs for the Customer, if the Customer chooses a different transport mode, not the usual and cheapest mode, what was chosen by the Service Provider.
    14. Customer becomes responsible for value loss of the products only if value loss is the result of use not required for determining the characteristics, conditions and operation of the products.
    15. Refund from the Service Provider can be withheld until the returned product(s) are received or proofs of their return are given by the Costumer. The earlier one has to be counted from the two.
    16. In case the Customer would like to desist from the contract he/she can send notification by any of the methods given by the Service Provider in writing (using the attached form), or on telephone. In the case of writing notice sent by post the date of stage stamps is considered. In the case of telephone noticing the date of telephone notice is used. In the case of post notice registered postage or package are accepted by the Service Provider. Customer can return the ordered product to the Service Provider by either post or via a courier service.
    17. Customer has to pay special attention to the proper use of the product because for damage caused by the non proper use of the product the Customer is responsible! Price of the product together with the delivery fee are refunded by the Service Provider to the Customer to the bank account given by the Customer within fourteen days of the arrival of the returned product.
    18. Government Decree 45/2014 (II.26.) on the detailed regulation of contracts between Customer and Company can be accessed here.

    19. European Parliament and Council Directorate 2011/83/EU can be accessed here.

    20. Customer may contact the Service Provider considering other complaints using the contacts given in the present terms and conditions.
    21. Right of desist is only entitled to Users, who are considered as consumers by the Civil Code.
    22. Right of desist from the contract is not due to the company, i.e. to the person who acts for his/her profession, occupation or business activity.
    23. The Procedure of enforcing the right of desist:
    24. If the Customer wishes to enforce the right of desist, then he/she needs to send the declaration about the intention of her/his desist to one of the contact details of the Service Provider.
    25. The Customer enforces her/his right of desist on time, when she/he send the declaration of desist in 14 days, after she/he got the product. She/He only needs to send the declaration of desist in 14 days, if the customer wants to desist in writing. If the Customer would point out her/his desist by post, the date of posting is taken into account. If the Customer would point out her/his desist in e-mail or by telefax, the date of dispatching is taken into account.
    26. The Customer is obligated to send back forthwith the product to the address of the Service Provider, but in in less than 14 days, counted from the sharing of the declaration of desist. The Customer only needs to send in less than 14 days, the product does not need to arrive in 14 days. This way the deadline is enforced. The client needs to pay any cost, which is in connection with the return.
    27. The Service Provider is not obligated to pay back the additional costs for the Customer, if the Customer chooses a different transport mode, not the usual and cheapest mode, what was chosen by the Service Provider. The Customer can enforce her/his right of desist between the day of the contract and the day of the receipt of the product too.
    28. In case of buying multiple products and the delivery of the products is not on the same day or the ordered products are delivered in multiple parts, the right of desist can be enforced in 14 days, counted from the last product or part.
  8. Guarantee, warranty


    The bounded party fails, if the service is not according to the contract or to the qualities specified by the law at the time of the accomplishment. The bounded party does not fail, if the entitled party knew the fault in the time of the contract or she/he should have known the fault in the time of the contract.

    The term, in the contract between the customer and the company, which is about the warranty that goods are of a specified quality and about the guarantee, is invalid, if this term is at the expense of the Customer.

    Warranty that goods are of a specified quality

    1. In what cases can the Customer enforce quality warranty rights?

      Customer can enforce quality warranty rights in the case of false accomplishment from the company operating the webshop according to the rules of the Civil Code.

    2. What rights are retained by the Customer considering quality warranty?

      Customer – according to his/her choice – may enforce the following quality warranty claims: repair or replacement, except for impossible claims or claims that would cause irrationally high expenses compared to the claim of others. In case repair or replacement was not asked for or it was not possible to ask for them, Customer may ask for proportional discount for the return service or the Customer can repair the error at the expense of the Service Provider or – at the very worst – the Customer can desist from the contract. The Customer may change to a different right from the quality warranty right, however, the cost of the change has to be met by the Customer except if the change can be justified or the Company gave reason for the change.

    3. What is the deadline for enforcing quality warranty claim?

      Customer is obligated to report any fault at once when it was identified but no later than two months after the fault was identified. Attention has to be paid to that the Customer cannot enforce quality warranty rights after two years of the accomplishment of the contract.

    4. The quality warranty rights are enforced against who?

      Customer can enforce the quality warranty rights against the Company.

    5. What other conditions are to be met when the quality warranty rights are enforced?

      Within six months of the accomplishment of the contract no conditions are to be met when the quality warranty rights are enforced other than reporting the fault if the Customer verifies that the product or the service was given by the Company operating the webshop. If more than six months passed since the accomplishment of the contract the Customer has to prove that the fault recognised by the Customer existed at the time of the accomplishment of the contract.

    6. Product warranty

    7. In what cases can the Customer enforce the product warranty rights?

      In the case of fault in goods (products) the Customer can enforce either quality warranty or product warranty rights. It is the choice of the Customer.

    8. What rights are given to the Customer regarding a product warranty claim?

      As a product warranty claim the Customer can ask the repair or the replacement of the product only.

    9. In what cases does a product qualify as faulty?

      The product is faulty if it cannot meet the quality requirements effective at the time of the release of the product or if the product does not possess the characteristics included in the description given by the producer.

    10. What are the time limits for enforcing product warranty claim?

      Customer can enforce the product warranty claim within two years of the release of the product by the producer. Outside this time limit the right is lost.

    11. Against who and with what other conditions can the product warranty rights be enforced?

      Customer can enforce the product warranty rights only against the producer or the distributer of the particular product. Fault of the product has to be proved by the Customer when the product warranty rights are enforced.

    12. What are the cases when the producer (distributer) is exempted from product warranty obligations?

      Producer (distributer) is exempted from the product warranty obligations only if it is able to prove that:

      – the product was not produced or released in the business activity of the producer or distributer, or

      – the fault was not possible to be identified at the level of science and technology at the time of the release of the product, or

      – the fault of the product is caused by the application of compulsory regulations or authority specifications.

      Proving one of the above reasons is enough for exemption of the producer (distributer).

      It is worth noting that quality warranty and product warranty claims cannot be enforced simultaneously for the same fault. In case of successful enforcement of product warranty rights, quality warranty claims regarding the repaired or replaced products can be enforced against the producer.


    13. In what cases can the Customer enforce quality warranty rights?

      In the case of fault in the accomplishment of the contract the company operating the webshop is obligated to guarantee based on the Government Decree 151/2003 (IX. 22.) on the compulsory guarantee on consumer durables.

    14. What right sin what time limits are due to the Customer based on guarantee?

      Guarantee time is one year. The time of guarantee starts at the handing over of the product to the Customer or if the setting of the product is made by the distributor or its representative, the day of setting the product.

    15. In what cases is the Company exempted from guarantee obligations?

      Company is exempted from the guarantee obligations only if it can prove that the fault was caused after the accomplishment of the contract. It is worth noting that quality warranty and guarantee claims and product warranty and guarantee claims cannot be enforced simultaneously for the same fault. Guarantee rights of the Customer, however, apply to the Customer independent of product and quality warranty rights.

    16. In the case of products, included in the Regulation based on the Government Decree 151/2003 (IX. 22.) on the compulsory guarantee on consumer durables, if the Customer enforces the replacement of the product, because of the failure of the product in 3 days from the purchase (placing in service), the company (webshop) can not reference on disproportionate additional costs because of the a) point of 2nd paragraph of Act V. of 2013 on the Civil Code (Ptk. 6:159. §), but the company is obligated to change the product, if the failure is against the proper usage.
    17. Service Provider has no guarantee and warranty obligations for damages caused by natural wearing of the product and for damages caused by erroneous or careless handling of the product after the transmission of the hazard or by overuse and other effects and non proper use of the product.
  9. Procedure in the case of quality warranty claims

    1. In the contract between Customer and Company the agreement of the parties cannot differ from the regulations of the decree at the expense of the Customer.
    2. Obligation of the Customer is to prove that the contract was made (with invoice or receipt).
    3. Costs related to the accomplishment of warranty obligations are to be met by the Service Provider (Ptk. 6:166. §).
    4. Service Provider has to prepare an official report on the warranty or guarantee claims of the Customer.
    5. Copy of the report has to be given to the Consumer right away in a way that can be verified.
    6. If the Service Provider is not able to give information on whether the warranty or guarantee claims of the Consumer can be accomplished or not the Consumer has to be notified within five working days in a way that can be verified – in the case of rejecting the claim on the justifications of the reject and on the possibilities of asking for help from the conciliatory board as well.
    7. Service Provider is obligated to retain the report and to present it to the authorities controlling it for three years.
    8. Service Provider has to try to complete repair or replacement within fifteen days at the most.
  10. Miscellaneous Regulations

    1. Sevice Provider has the right to use a third party in order to accomplish the obligations. Service Provider takes full responsibility for the third party and any behaviour contrary to the law is regarded to be like the Service Provider itself behaved in a way like that.
    2. If any part of the present terms and conditions becomes void, illegal or not enforceable it will have no effect on the legality of the rest of the parts.
    3. If the Service Provider does not exercise the right due based on the terms and conditions it cannot be regarded as abandonment of the given right. Any abandonment of rights is only valid with a written statement of the very issue. The fact that the Service Provider does not take a given condition of the terms and conditions strictly does not mean that it abandons possibility of taking the condition strictly in the near future.
    4. Service Provider and the Customer are committed to settle their dispute without involving the court.
  11. Procedure of handling complaints

    1. The aim of our webshop is to accomplish each order in appropriate quality for the complete satisfaction of the Customer. In case the Customer should still have any complaints they have to be issued using the above e-mail address or by post, or on telephone.
    2. Service Provider investigates and solves if necessary any oral complaint right away. If the Customer is not satisfied by the handling of the complaint, or the immediate investigation of the complaint is not possible the Service Provider takes a report on the complaint and on its viewpoint regarding the issue and a copy of the report is given to the Customer.
    3. Any written complaint is answered within 30 days by our webshop. In case of statements rejecting the complaint they are justified and explained. Copy of the answer is retained for 5 years and presented to controlling authorities upon request.
    4. Let us inform you, if your complaint is rejected, you can go to the authorities or conciliation boards to examine the case, on the contact details listed below.
    5. The Service Provider mobilizes the conciliation procedure in order to resolve the dispute for consumers.
    6. Complaints can be sent to the Hungarian Authority for Consumer Protection as well:
    7. Hungarian Authority for Consumer Protection

      Address: 1088 Budapest, József krt. 6.

      Postal address: 1428 Budapest, PF: 20.

      GPS co-ordinates: X 19,071 Y 47,496

      Central telephone: +36 1 459 4800

      Fax: +36 1 210 4677

      E-mail: nfh@nfh.hu

      Or at the regional organizations:

      Komárom-Esztergom Megyei Kormányhivatal

      Műszaki Engedélyezési és Fogyasztóvédelmi Főosztály, Fogyasztóvédelmi Osztály

      Head of department: dr. Bures Gabriella,

      Executive: Turza Gábor

      Address: 2800 Tatabánya, Bárdos László u. 2.

      Address for mails: 2800 Tatabánya, Bárdos László u. 2.

      Telephone: +36 34 309 303, Telefax: +36 34 309 302

      E-mail: fogyasztovedelem.meff@komarom.gov.hu

      Customer service:

      From Monday to Thursday: 8.00 – 15.30

      On Friday: 8.00 – 13.00

      List of regional organizations of the Hungarian Authority for Consumer Protection: http://www.nfh.hu/teruleti

    8. In the case of a complaint the Customer may calls for the Reconciliation Board given below:
    9. Bács-Kiskun Megyei Békéltető Testület

      Címe: 6000 Kecskemét, Árpád krt. 4.

      Telefonszáma: (76) 501-525, (76) 501-500

      Fax száma: (76) 501-538

      Név: Mátyus Mariann

      E-mail cím: bkmkik@mail.datanet.hu;

      Baranya Megyei Békéltető Testület

      Címe: 7625 Pécs, Majorossy Imre u. 36.

      Levelezési címe: 7602 Pécs, Pf. 109.

      Telefonszáma: (72) 507-154

      Fax száma: (72) 507-152

      Név: Dr. Bodnár József

      E-mail cím: bekelteto@pbkik.hu;

      Békés Megyei Békéltető Testület

      Címe: 5601 Békéscsaba, Penza ltp. 5.

      Telefonszáma: (66) 324-976, 446-354, 451-775

      Fax száma: (66) 324-976

      Név: Dr. Bagdi László

      E-mail cím: bmkik@bmkik.hu;

      Borsod-Abaúj-Zemplén Megyei Békéltető Testület

      Címe: 3525 Miskolc, Szentpáli u. 1.

      Telefonszáma: (46) 501-091, 501-870

      Fax száma: (46) 501-099

      Név: Dr. Tulipán Péter

      E-mail cím: kalna.zsuzsa@bokik.hu;

      Budapesti Békéltető Testület

      Címe: 1016 Budapest, Krisztina krt. 99.

      Telefonszáma: (1) 488-2131

      Fax száma: (1) 488-2186

      Név: Dr. Baranovszky György

      E-mail cím: bekelteto.testulet@bkik.hu;

      Csongrád Megyei Békéltető Testület

      Címe: 6721 Szeged, Párizsi krt. 8-12.

      Telefonszáma: (62) 554-250/118 mellék

      Fax száma: (62) 426-149

      Név: Dékány László, Jerney Zoltán

      E-mail cím: bekelteto.testulet@csmkik.hu;

      Fejér Megyei Békéltető Testület

      Címe: 8000 Székesfehérvár, Hosszúsétatér 4-6.

      Telefonszáma: (22) 510-310

      Fax száma: (22) 510-312

      Név: Kirst László

      E-mail cím: fmkik@fmkik.hu;

      Győr-Moson-Sopron Megyei Békéltető Testület

      Címe: 9021 Győr, Szent István út 10/a.

      Telefonszáma: (96) 520-202; 520-217

      Fax száma: (96) 520-218

      Név: Horváth László

      E-mail cím: bekeltetotestulet@gymskik.hu;

      Hajdú-Bihar Megyei Békéltető Testület

      Címe: 4025 Debrecen, Petőfi tér 10.

      Telefonszáma: (52) 500-749

      Fax száma: (52) 500-720

      Név: Dr. Hajnal Zsolt

      E-mail cím: info@hbkik.hu;

      Heves Megyei Békéltető Testület

      Címe: 3300 Eger, Faiskola út 15.

      Levelezési címe: 3301 Eger, Pf. 440.

      Telefonszáma: (36) 416-660/105 mellék

      Fax száma: (36) 323-615

      Név: Pintérné Dobó Tünde

      E-mail cím: tunde@hkik.hu;

      Jász-Nagykun-Szolnok Megyei Békéltető Testület

      Címe: 5000 Szolnok, Verseghy park 8.

      Telefonszáma: (56) 510-610

      Fax száma: (56) 370-005

      Név: Dr. Lajkóné dr. Vígh Judit

      E-mail cím: kamara@jnszmkik.hu;

      Komárom-Esztergom Megyei Békéltető Testület

      Címe: 2800 Tatabánya, Fő tér 36.

      Telefonszáma: (34) 513-010

      Fax száma: (34) 316-259

      Név: Dr. Rozsnyói György

      E-mail cím: kemkik@kemkik.hu;

      Nógrád Megyei Békéltető Testület

      Címe: 3100 Salgótarján, Alkotmány út 9/a

      Telefonszám: (32) 520-860

      Fax száma: (32) 520-862

      Név: Dr. Pongó Erik

      E-mail cím: nkik@nkik.hu;

      Pest Megyei Békéltető Testület

      Címe: 1119 Budapest, Etele út 59-61. 2. em. 240.

      Telefonszáma: (1)-269-0703

      Fax száma: (1)-269-0703

      Név: dr. Csanádi Károly

      E-mail cím: pmbekelteto@pmkik.hu

      Honlap cím: www.panaszrendezes.hu

      Somogy Megyei Békéltető Testület

      Címe: 7400 Kaposvár, Anna utca 6.

      Telefonszáma: (82) 501-000

      Fax száma: (82) 501-046

      Név: Dr. Novák Ferenc

      E-mail cím: skik@skik.hu;

      Szabolcs-Szatmár-Bereg Megyei Békéltető Testület

      Címe: 4400 Nyíregyháza, Széchenyi u. 2.

      Telefonszáma: (42) 311-544, (42) 420-180

      Fax száma: (42) 311-750

      Név: Görömbeiné dr. Balmaz Katalin

      E-mail cím: bekelteto@szabkam.hu;

      Tolna Megyei Békéltető Testület

      Címe: 7100 Szekszárd, Arany J. u. 23-25.

      Telefonszáma: (74) 411-661

      Fax száma: (74) 411-456

      Név: Mátyás Tibor

      E-mail cím: kamara@tmkik.hu;

      Vas Megyei Békéltető Testület

      Címe: 9700 Szombathely, Honvéd tér 2.

      Telefonszáma: (94) 312-356

      Fax száma: (94) 316-936

      Név: Dr. Kövesdi Zoltán

      E-mail cím: pergel.bea@vmkik.hu

      Veszprém Megyei Békéltető Testület

      Címe: 8200 Veszprém, Budapest u. 3.

      Telefonszáma: (88) 429-008

      Fax száma: (88) 412-150

      Név: Dr. Óvári László

      E-mail cím: vkik@veszpremikamara.hu

      Zala Megyei Békéltető Testület

      Címe: 8900 Zalaegerszeg, Petőfi utca 24.

      Telefonszáma: (92) 550-513

      Fax száma: (92) 550-525

      Név: dr. Koczka Csaba

      E-mail cím: zmbekelteto@zmkik.hu

    1. Reconciliation Boards take care of dispute of the consumers if it is not handled in judicial way. The aim of Reconciliation Boards is to make an agreement between the parties in order to settle the dispute of the consumers, but if it fails, they make a simple, effective and cost-effective decision to enforce the rights of the consumers.The Reconciliation Board gives advice at the request of the consumer or the Service Provider in connection with the rights of the consumer and the obligations of the consumer.
    2. In case of online trading or cross-border dispute of consumers in connection with online service contracts, only the Reconciliation Board is assignee, which is working next to the Chamber commerce in Budapest.
    3. If the Customer has complaint, she/he can use the Online Dispute Resolution. It only requires a registration in the system of the European Commission, click here. Then, after a log in, the customer can remonstrate via the online website: http://ec.europa.eu/odr
    4. In the procedure of the Reconciliation Board the Service Provider has mutual assistance obligation. Because of that the Service Provider needs to send answer to the Reconciliation Board and needs to have a person who is entitled to make an agreement on the audition. If the headquarter of the company is not registered in the county known by the chamber which is operating the regional reconciliation board, the obligation of the company in the co-operation is to offer the possibility of the written agreement based on the demands of the consumer.
  12. Copyright

    1. Since the poweros.com as a website qualifies as a copyright work, download (multiplication), redistribution to the public, application in any other way, electronic storage, processing and selling of the content or any part of the Poweros.com website are prohibited without the written consent of the Service Provider.
    2. Copying any material from the Poweros.com website and from its database even if the written consent of the Service Provider has been acquired is only possible with reference to the website.
    3. Service Provider retains all rights for all elements of its service, for the domain names, the secondary domain names formed using the primary ones and for the advertisement interfaces on the Internet.
    4. Adaptation or decompiling of the content or parts of the Poweros.com website, creation of usernames and passwords in dishonest way and the use of any application with which the Poweros.com website or any part of it could be modified or indexed are prohibited.
    5. The name Poweros.com is under copyright protection, its use is only possible with the written consent of the Service Provider except for referencing (link).
    6. Customer acknowledges that for any use without permission penalty is to be paid for the Service Provider. The amount of the penalty is 70.000 HUF (with VAT) per image and 20.000 HUF (with VAT) per word. Customer acknowledges that this penalty is not excessive and browses the website knowing this. In the case of breaching the copyright the Service Provider applies notarial verification the cost of which is also the responsibility of the Customer who breached the copyright.
  13. Privacy

    Data management guide of the website can be accessed from:


Tatabánya, 10 October 2016